Lead Change with Emotional Intelligence
Leading with Emotional Intelligence During Change
Get access to this course
Included with any Intellezy plan.
Course description
Change doesn’t derail teams; how leaders handle emotions during change does. This practical course equips managers and senior contributors with the emotional intelligence skills to guide people through uncertainty without losing trust, pace, or performance. You will learn how to read the room, name what’s really happening beneath the surface, and respond with clarity and empathy so people stay engaged, informed, and moving forward. We will translate EI into simple habits: self-awareness during high-stakes updates, self-regulation when resistance spikes, social awareness to spot unspoken concerns, and relationship management that turns pushback into partnership. Expect actionable tools, not theory, including conversation scripts, cue cards for town halls, a five-step model for difficult 1:1s, and a cadence for check-ins that prevent rumor spirals. You’ll practice framing change narratives, acknowledging loss without stalling momentum, and setting boundaries that balance compassion with accountability. By the end, you’ll communicate tough news confidently, de-escalate emotional reactions, and reinforce commitment to the path ahead. If you need to lead through restructures, new systems, strategy shifts, or rapid growth, this course gives you the playbook to keep people aligned, resilient, and ready for what’s next while protecting culture and results. Walk away with templates, checklists, and language you can apply immediately on the job.
What you’ll learn
- Understand the fundamentals of Leading with Emotional Intelligence During Change
- Work confidently with the core tools and features
- Build toward beginner-level fluency
- Apply skills to real, on-the-job tasks
- Follow best practices and avoid common pitfalls
Course outline
-
Preview
Related courses
Resilient Leadership: Bouncing Back After Setbacks
Leading the Hybrid Workplace - Being a Hybrid Leader
Leading the Digital Enterprise
Leading the Hybrid Workplace - Staying Connected
Leading Virtual Teams
Leading with Impact: Core Skills for Modern Managers
Leading the Hybrid Workplace - Importance of Goal Management
Leading the Hybrid Workplace - Managing the Whole Employee
Ready to get started?
Schedule a complimentary scoping call and we'll help you find the right plan.
Employee Training Video Library Pricing
Every Intellezy plan includes unlimited access for your entire workforce.
Agreement term
Full Library
Every course, every lesson, every update — one flat annual fee.
- AI, M365, Google Workspace, Adobe, and Business Skills Courses
- Content Available in 40 Languages
- SCORM-Compatible Courses
- WCAG AA Compliance
- New Courses and Consistent Updates
- SSO
- Onboarding Support
- User Management
- Robust Reporting
- Dedicated CSM
Select 50
Choose the 50 courses that matter most — a focused program at a lower price.
- 50 custom-selected courses
- Content Available in 40 Languages
- SCORM-Compatible Courses
- WCAG AA Compliance
- Course swapping at renewal
- New Courses and Consistent Updates
More than 250 users? We’ll tailor volume pricing to your rollout with a custom quote.
Not sure which plan is right for your organization? We'll help you find the best fit.