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Improve Listening Skills for Workplace Success

Listening Skills

Beginner
14m total
6 lessons

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Included with any Intellezy plan.

Level : Beginner
Duration : 14m total
Lesson : 6
Format : Full Courses
Version : Current
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Course description

In this course, students will learn strategies to listen more effectively and respond in ways that demonstrate engagement. Students will learn ways to focus their attention on the person speaking, prioritize listening before responding, communicate their attentiveness in their responses, and show empathy to colleagues who express difficult feelings. Students will also learn how to ask questions that encourage thought and reflection without telling others what to do.

What you’ll learn

  • Understand the fundamentals of Listening Skills
  • Work confidently with the core tools and features
  • Build toward beginner-level fluency
  • Apply skills to real, on-the-job tasks
  • Follow best practices and avoid common pitfalls
Communication Skills Time Management & Productivity

Course outline

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