Intellezy Blog

When organizations invest in technology, such as digital transformations, cloud migrations, CRM/ERP migrations, and software system upgrades, their stakeholders expect a return on investment (ROI). However, realizing that return goes beyond a smooth rollout. While system integration is part of the equation, the ultimate success requires something more: people must use the technology. Navigating this people-centric aspect of new digital technologies is precisely where change management comes into the mix. Having a solid change management strategy tailored for your users is the best way to increase the ROI of technology investments, and this article explains why.

Emerging research shows that the pandemic has swiftly accelerated the rate of corporate digital transformations by several years. Many executives and managers reported investing in more technology-based operations and software products in response to the crisis to stay competitive in an increasingly digitized business environment. However, the ROI of these technology investments remains to be seen. But there’s one thing we know for sure: a robust workplace learning and development strategy is critical for success.

One of the benefits of working with a Microsoft Change Partner is faster and more sustainable user adoption. In nearly every industry, there is a strong desire for agility and efficiency amid constant digital change. It is precisely the reason that so many companies continually rely on organizational change management and learning and development to move them forward. According to data gathered over ten years, companies are six times more likely to meet their objectives when deploying an excellent change management strategy.

Most workers might not be as productive as they would like because they’re using the wrong application for the work that needs to be completed. You are not alone; this is a common issue within organizations. Though Microsoft© offers applications that are interchangeable, there are unique applications designed to help users be more productive.

As with any software migration, the key to successfully upgrading Skype for Business to Microsoft Teams extends beyond the technical deployment. While that piece of the puzzle is necessary, a successful rollout doesn’t automatically spell success. The best outcome ultimately centers on the people who will use the technology – not the technology itself.

The working world will continue to evolve, so it’s important that companies adapt their training to address those changes accordingly. Remaining flexible and being able to pivot and adjust to new employee needs will play a major role in organizational success throughout 2021. The main takeaway is: training is more vital than ever!

If you weren’t using software to train people prior to the pandemic, then you certainly are now. If you didn’t know what micro learning was before the pandemic, then you certainly do now. The word virtual may have referred to things in the far distant future in the past, but now, virtual everything is front and center.

Technology is everywhere and we cannot escape it. So, let’s embrace it! Some people may be reluctant to change the way they do things because it involves using technology that’s new to them. People fear change and thus they fear technology too! It’s understandable and quite normal to fear the unknown, but one way to overcome fear is to acknowledge it and learn how to overcome it.

We are honored – thrilled -- to learn that we have received this award from The Craig Weiss Group (TCWG), and to be recognized as a leader Third Party Content Videos.

Because of the pandemic, many of us who were used to working in an office, now work exclusively from home -we conducted an internal exercise to identify lessons learned and determine ways to mitigate the challenges as we pivot to the new normal. Here is what we learned.

This month Intellezy was lucky enough to participate in our first virtual event, ACMP’s CHG MGMT Global Connect.

Over the past year, Intellezy has partnered with the CSOD Foundation where Microsoft 365 titles have been donated to help non-profits navigate through the Microsoft suite to help with professional and personal development.