Copilot Chat Training to Level Up Your Team's AI Skills

Course description

In today's fast-paced work environment, harnessing AI to enhance productivity and streamline workflows is no longer optional. It is essential. Microsoft 365 Copilot Chat is a powerful, web-grounded AI assistant designed to help you work smarter and more efficiently. But to truly maximize its potential, you need to understand what it does well, where its limits are, and how to interact with it safely and effectively. This course provides a focused, scenario-based guide to using Microsoft 365 Copilot Chat with confidence. You'll start by learning what Copilot Chat is, how it fits within the broader Microsoft Copilot ecosystem, and how it differs from the licensed Microsoft 365 Copilot. From there, you'll explore what Copilot Chat is genuinely best at and where it struggles so you can set realistic expectations and avoid common pitfalls. You'll get a guided tour of key interface features including file uploads, dictation, and model switching, along with practical tips to write prompts that consistently produce useful results. Data security is given dedicated attention, with a clear explanation of Enterprise Data Protection and Temporary Chat so you understand exactly how your information is handled. The course then puts everything into practice with two real-world business scenarios: using Copilot Chat to extract insights from a workforce trends brief and draft executive talking points, and using Copilot Create to design a promotional poster for an external event. The course closes by helping you decide whether the free Copilot Chat experience meets your needs, or whether the upgrade to the full Microsoft 365 Copilot suite is worth it for your work. By the end of this course, you'll be equipped to use Microsoft 365 Copilot Chat confidently, responsibly, and strategically as part of your daily work.

Course outline