Microsoft Teams: Communicate & Collaborate

Course description

This course explores how Microsoft Teams enables streamlined communication and collaboration across teams, projects, and organizations. Learners begin by examining conversation posts—an engaging, social-style method for team communication within channels. The lessons demonstrate how to create standard posts and announcements, use mentions, emojis, GIFs, stickers, and loop components, and manage posts through editing, pinning, and following threads. The course then introduces tags, showing how to create, organize, and manage groups of people under custom tag names, allowing users to mention and message entire groups at once. This functionality helps simplify communication for departments or working groups within large teams. Next, the focus turns to file sharing and management, highlighting how Teams integrates with SharePoint to provide a unified location for documents. Learners will upload, organize, and collaborate on shared files, use SharePoint-backed features like syncing, version history, and file checkout, and explore default and custom file views. The course also walks through how to use tabs to pin essential content, applications, or documents at the top of a channel for quick access, and concludes with a tour of the automatically generated SharePoint site that powers each team. Learners will gain the ability to navigate between Teams and SharePoint efficiently, manage content across both platforms, and create well-structured, collaborative digital workspaces.

Course outline