Microsoft Teams: Personalize Workflows

Course description

This course provides learners with a practical overview of the productivity and personalization tools available in Microsoft Teams to enhance accessibility, efficiency, and customization. It begins with Immersive Reader, an inclusive feature that reads messages and posts aloud, adjusts text spacing and size, highlights parts of speech, supports line focus, and even translates text into multiple languages for multilingual communication. Learners then explore the Search and Command Box, a dynamic tool that allows users to find messages, files, and people across Teams while also executing quick commands—such as changing presence status, sending chats, or performing common tasks—without leaving the current view. The next section introduces the Calls tab, explaining how to access call history, manage contacts, configure voicemail greetings, enable forwarding, and customize call handling. Learners continue with Tasks by Planner and To Do, discovering how this integrated app merges personal and shared task management. The course demonstrates creating and pinning plans, adding and tracking tasks, and viewing all personal and assigned work in one centralized location. Additional lessons cover adjusting Teams settings for appearance, accessibility, privacy, and devices, followed by managing notifications for messages, meetings, and apps to stay focused. Finally, learners explore OneDrive integration within Teams to organize, edit, and share cloud files without switching platforms. By the end, participants will know how to personalize Teams for optimal workflow and seamless productivity.

Course outline