Outlook Web: Customize Outlook

Course description

Outlook 365 web app offers users a variety of customization tools to create a more personalized and efficient email experience, and this course explores several of these key features. Learners begin by examining layout options, including text size, message organization, and reading pane adjustments, to tailor how emails appear and are reviewed. The course demonstrates the benefits of grouping messages by conversation versus displaying them individually, as well as how to adjust the placement and behavior of the reading pane to better support workflow preferences. Participants then learn how to set up automatic replies for times when they are unavailable, ensuring that both colleagues and external contacts receive timely communication. This section emphasizes how to set start and end times for replies, block calendar availability, decline new meeting requests, and create separate messages for internal and external audiences. The course also covers managing contacts in the People view, showing how to add, edit, categorize, and organize contacts for easier communication and navigation. Additionally, learners are guided through the To-Do list feature, which allows for tracking flagged emails, tasks, and assignments across Outlook, Microsoft Teams, and other integrated tools. They will see how to create tasks, assign due dates, prioritize items, and categorize tasks for better organization. By the end of the course, participants will understand how to apply customization, automated replies, contact management, and task tracking to stay organized, maintain clear communication, and improve productivity with Outlook 365 web app.

Course outline