Outlook Web: Organize Mail

Course description

Managing a growing inbox can be a challenge, but Outlook 365 web app offers a variety of organizational tools that make email management more efficient and less overwhelming. This course introduces learners to several key features designed to streamline communication and keep mailboxes organized. It begins with folders, demonstrating how to create new folders and subfolders, move messages, and organize emails into logical categories. Learners also explore how to mark all items as read and empty folders to clear clutter quickly, while understanding the impact of permanently deleting items. Next, the course focuses on using the search bar effectively. Participants learn how to locate emails by keyword, filter by folder, and apply advanced search options such as sender, subject line, date range, and attachments. These strategies help narrow results to find the right message faster. The course then covers the Focused Inbox, explaining how Outlook separates important emails from less critical ones and providing options for customizing or disabling this feature based on user preference. Finally, learners are introduced to Groups, a powerful collaboration tool for sharing an inbox, files, and calendar events among team members. This lesson highlights how to create groups, adjust settings such as privacy and subscriptions, and invite members for streamlined collaboration. By the end of this course, participants will have the knowledge to reduce clutter, enhance organization, and improve both individual and team productivity with Outlook 365 web app.

Course outline