Outlook Web: Navigate Email, Calendar & Tasks

Course description

The Outlook 365 web app provides a flexible way to access email, calendars, and contacts directly from a browser, ensuring communication and organization are always within reach. This course introduces learners to the essentials of working with Outlook online, beginning with how to access the application through Microsoft 365 and navigate the updated interface. Learners are guided through the different views available, including mail, calendar, people, groups, tasks, and connected applications like OneDrive, helping them understand how Outlook integrates within the larger Microsoft ecosystem. The course also explores practical features such as the chat window for continuing Teams conversations, the OneNote feed for accessing notes, and the My Day view for quickly reviewing calendars and to-do lists. Learners will see how Outlook’s design supports smoother transitions between tasks and simplifies managing multiple types of information in one place. Additional lessons cover the process of creating and sending email messages, with attention to attaching files from a computer, OneDrive, or suggested recent documents for convenience. The course also highlights inbox management, focusing on pinning messages to keep important emails accessible, reducing the chance of overlooking critical information in a busy inbox. By the end of this course, learners will understand how to access and navigate Outlook online, use its tools for communication and organization, and apply time-saving features that improve workflow and productivity when working in the web environment.

Course outline