Outlook 365: Customize Mail & Contact Options

Course description

Outlook 365 provides a range of tools that allow users to go beyond the basics of email and contact management, making communication more efficient and personalized. This course introduces key features that help streamline how messages are composed, formatted, and tracked, along with advanced options for customizing the way contacts are organized and used. Learners will explore how to adjust mail settings, including choosing between message formats such as HTML or plain text, turning predictive text on or off, and tailoring editing preferences to suit individual workflows. The instruction also highlights options for personalizing emails with fonts, colors, and themes, as well as managing signatures to create a professional look across communications. Additional emphasis is placed on delivery and read receipts, showing how to track when messages are received and read while keeping inbox clutter under control. Beyond mail, the course explores the People view in Outlook, where contacts can be enhanced through linked profiles, such as connecting to LinkedIn, and organized into groups for easier collaboration and communication. With these tools, learners can streamline routine actions, ensure their email presentation reflects their professional identity, and improve their ability to maintain and manage relationships in Outlook. By focusing on mail customization and contact organization, participants gain practical skills that elevate both their personal productivity and the clarity of their communications.

Course outline