Outlook 365: Create & Format Messages
Outlook 365 - Creating and Formatting Messages
Get access to this course
Included with any Intellezy plan.
Course description
This course introduces learners to some of the essential tools and techniques for composing and formatting email messages in Outlook 365. Participants begin by exploring how to create a basic email, including selecting recipients, using the To and CC fields appropriately, and crafting clear subject lines. The course then guides learners through formatting options that enhance message clarity and visual appeal, such as adjusting font styles, applying emphasis with bold or highlight tools, and organizing content using bulleted or numbered lists. Learners also discover how to use alignment, indentation, and spacing tools to structure messages effectively. The course highlights features like the format painter for consistent styling and the find-and-replace function for efficient editing. Additionally, learners are introduced to Outlook’s dictation feature, which allows users to compose messages using voice input. This tool supports accessibility and convenience, with options for manual and automatic punctuation and language settings. Throughout the course, learners gain familiarity with the message ribbon and formatting tabs, enabling them to personalize their emails and communicate more effectively. By the end of the course, participants will be equipped to create professional, well-structured emails using Outlook 365’s built-in tools and features, supporting clear and efficient communication in a variety of workplace scenarios.
What you’ll learn
- Understand the fundamentals of Outlook 365 - Creating and Formatting Messages
- Work confidently with the core tools and features
- Build toward beginner-level fluency
- Apply skills to real, on-the-job tasks
- Follow best practices and avoid common pitfalls
Course outline
-
Preview
Related courses
Outlook 365 Web App - Customizing Outlook
Outlook 365 - Folders, Favorites, Filtering, and Sorting
Outlook 365 Web App - Working with Email
Outlook 365 Web App - Organizing Mail
Outlook 365 Web App - Managing Outlook Mailbox
Outlook 365 Web App - Getting Started with the Web App
Outlook 365 Web App - Exploring The Calendar
Outlook 365- Searching, Quick Steps, and Scheduling Emails
Ready to get started?
Schedule a complimentary scoping call and we'll help you find the right plan.
Employee Training Video Library Pricing
Every Intellezy plan includes unlimited access for your entire workforce.
Agreement term
Full Library
Every course, every lesson, every update — one flat annual fee.
- AI, M365, Google Workspace, Adobe, and Business Skills Courses
- Content Available in 40 Languages
- SCORM-Compatible Courses
- WCAG AA Compliance
- New Courses and Consistent Updates
- SSO
- Onboarding Support
- User Management
- Robust Reporting
- Dedicated CSM
Select 50
Choose the 50 courses that matter most — a focused program at a lower price.
- 50 custom-selected courses
- Content Available in 40 Languages
- SCORM-Compatible Courses
- WCAG AA Compliance
- Course swapping at renewal
- New Courses and Consistent Updates
More than 250 users? We’ll tailor volume pricing to your rollout with a custom quote.
Not sure which plan is right for your organization? We'll help you find the best fit.