Outlook 365: Navigate Email, Calendar & Contacts

Course description

This course introduces learners to the foundational features and navigation tools of Outlook 365, focusing on the desktop application. Participants begin by exploring the layout and embedded applications such as Mail, Calendar, People, and Tasks, gaining familiarity with the interface and how to switch between views. The course emphasizes practical navigation techniques, including how to expand and pin the folder pane, use hover previews for quick access, and understand the dynamic ribbon that adapts to each application. Learners will also discover how to open, preview, and manage messages, including using right-click options and understanding the Focused and Other inboxes. The course covers reading pane customization, including marking messages as read and adjusting layout preferences. Additional lessons guide learners through zoom controls, switching between normal and reading views, and modifying the ribbon display for clarity. The final section introduces the Conversation View, explaining how Outlook threads related messages and how users can toggle and personalize this feature. Throughout the course, learners are encouraged to explore settings and personalize their Outlook experience to improve efficiency and comfort. By the end, participants will be equipped with the knowledge to confidently navigate Outlook 365, manage messages, and tailor their workspace to suit their needs, laying the groundwork for more advanced email and calendar management.

Course outline