Outlook 365: Manage People and Contacts
Outlook 365 - Managing People and Contacts
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Course description
This course introduces learners to contact and people management tools in Outlook 365, focusing on features that support communication and organization. Participants begin by exploring the People view, learning how to navigate the contact list, switch between different display formats, and locate individuals within or outside of their organization. The course guides learners through the process of creating new contacts, including adding names, email addresses, phone numbers, and company details. Learners also discover how to build contact groups for teams or projects, enabling streamlined communication and scheduling. The course highlights how to add members from existing Outlook contacts, address books, or new email addresses, and how to categorize and manage group settings. Additional lessons cover how to access and edit contact information directly from meetings or messages, allowing users to update or add contacts without switching views. Participants learn how to use quick actions to view profiles, schedule meetings, and link contacts across Outlook features. Throughout the course, learners gain familiarity with Outlook’s ribbon interface and integration across calendar, inbox, and contact tools. By the end, participants will be able to manage individual and group contacts, customize views, and maintain accurate contact records to support efficient communication and collaboration in a professional setting.
What you’ll learn
- Understand the fundamentals of Outlook 365 - Managing People and Contacts
- Work confidently with the core tools and features
- Build toward beginner-level fluency
- Apply skills to real, on-the-job tasks
- Follow best practices and avoid common pitfalls
Course outline
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Preview
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Outlook 365 Web App - Managing Outlook Mailbox
Outlook 365 Web App - Getting Started with the Web App
Outlook 365 Web App - Exploring The Calendar
Outlook 365- Searching, Quick Steps, and Scheduling Emails
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