Outlook 365: Search, Automate & Schedule Email

Course description

Microsoft Outlook 365 offers powerful tools that go far beyond sending and receiving messages. This course provides focused instruction on three core features designed to help professionals organize communication, streamline workflows, and save valuable time. Beginning with the Search and Command Bar, learners explore how to quickly locate emails, contacts, attachments, and calendar items using filters and suggested results. With these capabilities, finding essential information becomes a seamless part of working in Outlook. The course then introduces Quick Steps, a feature that enables users to automate routine tasks with just one click. By customizing Quick Steps, such as creating pre-configured replies or moving messages into designated folders, participants learn strategies that simplify daily processes and reduce repetitive actions. This section highlights how efficiency can be increased through personalization, making Outlook more responsive to individual needs. Finally, the course covers scheduling emails, a function that allows users to control when messages are delivered. Learners gain an understanding of how to delay sending messages, set delivery options, and use scheduling as a tool for managing communication proactively. This ensures important information reaches recipients at the right time, whether planning ahead for business travel or sending reminders outside of regular working hours. Together, these lessons help participants build confidence in using Outlook as a productivity hub. By mastering search, automation, and scheduling, learners enhance both their communication effectiveness and their ability to manage tasks within a professional environment.

Course outline